Refund Policy

Effective October 19, 2026 · Jubilee.bz LLC

Organizer subscription refunds

GroupShoot organizer subscription purchases are covered by Paddle’s Refund Policy. Please refer to that policy for the applicable request period and terms. Mandatory consumer rights remain unaffected.

Request a refund

Visit paddle.net and provide the email used at checkout and your order or receipt details. Paddle, our Merchant of Record, processes subscription refunds. For service-related questions, write to Jubilee.bz LLC, 102 Bradhurst Ave Apt 707, New York, NY 10039, United States.

Canceling renewal

You can cancel your subscription from your organizer billing page. Cancellation prevents the next renewal and preserves access until the end of the paid period; it is separate from a refund request. Existing shoots and bookings remain accessible.

Guest shoot payments

Guest photographers pay shoot organizers directly via Cash App, Zelle or Venmo. These payments are not GroupShoot subscription purchases and are not handled by Paddle or Jubilee.bz LLC. Contact the shoot organizer for event cancellations, rescheduling, or guest fee refunds. Talent compensation and related refunds are governed by the individual talent agreement.